For race cancellations please follow the following steps:
1) Add :Cancelled in your race title so that people in the community are aware of the changes:
Navigate to Admin > general info > race name > add cancelled in the name
2) Turn OFF registration without Unpublishing the Race.
Navigate to Admin > Edit > Registration Page > Make sure "Pay Now" and "Pay Later" are both turned off. This will prohibit any new registrations.
3) Email all participants by navigating to: admin > view > registered paddlers > then click "Email Registrants" to email the entire startlist to let them know the event has been cancelled
4) If you allow refunds email firstname.lastname@example.org and let us know if we should refund the registrants with partial refunds or full refunds
note: if we refund a registration, our fee is refunded to the participant as well. If you are not making $ neither are we. Additonally many races that do not allow refunds choose to roll over registrations to the next years event. Finally many races choose to postpone races to a later date as that allows events to adjust to whatever prompted the cancellation to begin with.
If you have any additional questions please email email@example.com